Frequently Asked Questions

Shipping & Delivery

Q: Where do your products ship from?

A: We operate with a hybrid model. Our "Celtic & Heritage" and "Daily Rituals" items often ship directly from Ireland or local partners. Our "Global Finds" (such as specific tarot decks or textiles) may ship directly from our artisan partners internationally. This allows us to offer unique treasures without excessive warehousing. Please read our full Shipping & Delivery Policy for details.

Q: How long will my order take?

A: Orders shipping within Ireland typically arrive in 2–5 business days. For our "Global Treasures" and international orders, please allow 7–21 business days for delivery. You will receive a tracking number as soon as your ritual item is on its way.

Our Products

Q: Are your products sustainable?

A: We prioritise "Gifts with Soul"—items made with integrity. We favour natural materials (linen, cotton, clay, paper) and work with suppliers who respect craftsmanship.

Q: Is the packaging plastic-free?

A: We are working toward 100% plastic-free packaging. Many of our local Irish items ship in recyclable materials, though some international partners may use standard protective packaging to ensure your item arrives safely.

Returns

Q: Can I return an item?

A: Yes. We want you to love your ritual objects. We accept returns within 14 days of delivery. Please verify our full Refunds Policy for details on how to start a return.